Privacy | Itsme

1. Introduction

It's Me ("we," "us," or "our") operates a job search and recruitment platform that connects job seekers with employers through richer, digital profiles. We are committed to protecting your privacy and being transparent about how we handle your personal information.

This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, who we share it with, and the rights and choices you have. By creating an account or using our platform, you acknowledge and consent to the practices described in this policy.

This policy applies to all visitors and registered users of our website and platform, regardless of whether you are a job seeker, an employer, or simply browsing job listings.

2. Information we collect

We collect information in several ways to provide and improve our services. The types of information we collect include:

Account and profile data: your name, email address, password (stored in encrypted form), selected role (job seeker or employer), username, headline, work history, education, certifications, skills, languages, and any other profile fields you choose to add.
Application and activity data: jobs you apply to, favorites you save, conversations you participate in, interviews scheduled, and application statuses.
Content you upload: profile photos, video responses, resumes, and any other files you choose to share on your profile or in messages.
Usage and device data: IP address, browser type, operating system, device identifiers, referring URLs, pages viewed, timestamps, and interaction data collected automatically when you visit or use the platform.
Communications data: the content of messages you send to or receive from other users, as well as emails and support requests you send to us.
Employer-provided data: when an employer creates a job posting, we collect the job title, company name, description, requirements, salary range, and employer contact information.

3. How we use your information

We use the information we collect for the following purposes:

Creating and managing your account and authenticating your identity when you log in.
Building and displaying your digital profile, including matching you with relevant job opportunities using our AI-powered recommendation system.
Connecting job seekers with employers by delivering applications, messages, and interview invitations.
Communicating with you about your account, applications, interviews, and important platform updates.
Operating, maintaining, and improving the platform, including developing new features and fixing issues.
Monitoring for fraud, abuse, and violations of our Terms of Service, and protecting the safety and security of our users.
Analyzing usage patterns and trends to understand how the platform is used and to enhance the user experience.
Complying with our legal obligations and responding to lawful requests from authorities.

4. Legal basis for processing (GDPR)

If you are located in the European Economic Area, the United Kingdom, or Switzerland, we process your personal information under the following legal bases:

Consent: where you have explicitly agreed to certain processing, such as optional profile fields or marketing communications.
Contract: where processing is necessary to provide the services you requested under your account agreement.
Legal obligation: where we are required to process data to comply with applicable law.
Legitimate interests: where processing is necessary for our legitimate business interests, such as platform security and improvement, balanced against your rights.

5. Sharing of your information

We do not sell your personal information to anyone. We share your information only in the following circumstances:

With other users: when you apply to a job, your profile and application data are shared with the employer who posted that job. When you participate in a conversation, messages are shared with the other participant(s).
With service providers: we share information with trusted third parties who help us operate the platform, such as cloud hosting, authentication, email delivery, and analytics providers. These providers are bound by strict confidentiality obligations and may only use your data to provide services to us.
With your consent: where you have given us explicit permission to share your information for a specific purpose.
For legal reasons: where we believe disclosure is necessary to comply with a legal obligation, protect our rights or property, prevent fraud or illegal activity, or protect the safety of our users or the public.
In connection with a business transfer: in the event of a merger, acquisition, or sale of assets, information may be transferred, subject to the protections described in this policy.

6. Data retention

We keep your personal information only as long as necessary to provide our services and fulfill the purposes described in this policy. Specifically:

Active accounts: we retain your information for as long as your account is active.
Closed accounts: after you close your account, we retain certain information for a reasonable period to comply with legal obligations, resolve disputes, and enforce our agreements.
Application and message data: retained for the duration of your active engagement and for a reasonable period thereafter for record-keeping and dispute resolution.
You may request deletion of your account and associated data at any time through your account settings or by contacting us. We will process the request within a reasonable period, except where we are legally required to retain the information.

7. Data security

We implement reasonable technical, administrative, and physical safeguards designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption of sensitive data, access controls, and regular security reviews.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security, and you acknowledge that you provide your information at your own risk.

If we become aware of a data breach affecting your personal information, we will take steps to investigate and, where required by law, notify you and the appropriate authorities.

8. Your privacy rights

Depending on where you live, you may have the following rights regarding your personal information:

Access: request a copy of the personal information we hold about you.
Correction: request that we correct inaccurate or incomplete information.
Deletion: request that we delete your personal information, subject to legal retention requirements.
Portability: request a machine-readable copy of your personal information to transfer to another service.
Restriction: request that we limit the processing of your information in certain circumstances.
Objection: object to our processing of your information based on legitimate interests.
Withdraw consent: withdraw any consent you previously gave, without affecting the lawfulness of processing before withdrawal.

To exercise any of these rights, contact us through our Contact page. We will respond within the timeframe required by applicable law. We may need to verify your identity before processing your request.

9. California privacy rights (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:

The right to know what personal information we collect, use, and share about you.
The right to delete your personal information, subject to certain exceptions.
The right to correct inaccurate personal information.
The right to opt out of the sale or sharing of your personal information. We do not sell your personal information.
The right to limit the use of your sensitive personal information.
The right not to receive discriminatory treatment for exercising your privacy rights.

10. Children's privacy

Our platform is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will take steps to delete it.

Job seekers should be at least 18 years old or have the legal capacity to enter into an employment relationship in their jurisdiction.

11. International data transfers

Your information may be processed and stored in countries other than your own, including the United States. By using our platform, you consent to the transfer of your information to these countries, which may have different data protection laws than your jurisdiction.

Where required, we implement appropriate safeguards for international transfers, such as standard contractual clauses or other legally recognized transfer mechanisms.

12. Cookies and tracking technologies

We use cookies and similar technologies to operate the platform, remember your preferences, and analyze usage. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

13. Third-party links and services

Our platform may contain links to third-party websites or integrate with third-party services such as video conferencing providers for interviews. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information to them.

14. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will revise the date at the top of this page. For significant changes, we will provide a more prominent notice, such as on our homepage or via email.

Your continued use of the platform after a change takes effect constitutes acceptance of the updated policy. We encourage you to review this page periodically.

15. Contact us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please reach out through our Contact page. We are committed to working with you to resolve any issues and protect your privacy.